> For the complete documentation index, see [llms.txt](https://docs.impossiblecloud.com/impossible-cloud-help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.impossiblecloud.com/impossible-cloud-help/impossible-cloud-storage-guide/billing/fair-use-policy.md).

# Fair use policy

Impossible Cloud's fair use policy ensures equitable access to cloud storage services for all customers. It is designed to prevent individual accounts from monopolizing shared infrastructure - particularly through excessive data egress - in ways that could degrade service quality for others.

The policy is based on a simple threshold: **your monthly egress should not exceed your active storage volume.** For example, if you store 100 TB with Impossible Cloud and download up to 100 TB within a monthly billing cycle, this is considered reasonable use. Activities that generate an excessive number of requests or data transfers that disrupt service for other users are explicitly prohibited.

If your workload regularly requires egress volumes that exceed your stored data - such as media delivery or AI training workloads - please reach out to our commercial team to align on a custom arrangement.

For full details, see our Knowledge Base article: [What is Impossible Cloud's Fair Egress Policy?](https://kb.impossiblecloud.com/en/what-is-impossible-cloud-fair-egress-policy)


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