Accessing the Management Console

  1. Visit the portal login page.

  2. Enter your email address.

  3. Type in your password and click "Continue." For password requirements, see the next page.

Brute-force protection ensures security against a single IP address attempting to attack a single user account. If a specific IP address fails multiple login attempts for the same user, brute-force protection takes the following actions:

  • Blocks the suspicious IP address from logging in as that user.

  • Sends an email notification to the affected user.

Session lifetime limits determine how long the system should retain a login session. For security reasons, users are logged out automatically after certain intervals:

  • Inactivity timeout: Period after a user's session expires - given they do not interact with the console. This occurs after 3 minutes of inactivity.

  • Require login after: Period after a user's session expires - independent of their interaction with the console. This is set to 30 days after login.

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