# List of key terms

Please find following a list and descriptions of the most relevant terms.

<table><thead><tr><th width="195">Term</th><th>Definition</th></tr></thead><tbody><tr><td>Allocated capacity</td><td>Dedicated, fixed amount of storage space for one particular customer. Has to be covered by reserved capacity.</td></tr><tr><td>Channel partner</td><td>Either a managed service provider (MSP) or a value-added reseller (VAR). Entity is billed by Impossible Cloud. Can create end users and register deals.</td></tr><tr><td>Contract</td><td>Contracts are given out by the vendor to the channel partners or distributors, within the contract a reserved capacity is defined, which can then be used to allocate this to customers</td></tr><tr><td>Customer</td><td>Entity billed by a channel partner or a distributor or partner</td></tr><tr><td>Deal</td><td>Sales opportunity. Registration of deals/sales opportunities is required for any volume above 100TB or with special pricing.</td></tr><tr><td>Distributor</td><td>Entity selling to distributor partners. Interacts directly with Impossible Cloud.</td></tr><tr><td>End user</td><td>Individual person using Impossible Cloud Storage either via CLI or the Console as the root user. Belongs to an entity that is billed by a dedicated channel partner or in the case of an MSP by a dedicated distributor.</td></tr><tr><td>Partner</td><td>Channel partner who is operating underneath a distributor. Does not interact directly with Impossible Cloud.</td></tr><tr><td>Management console user</td><td>A user which logs into the management console. Belongs to a partner entity (distributor, channel partner or distributor partner). Based on the role assigned the management console user can view, edit and delete entities in the management console.</td></tr><tr><td>Pay-per-Use</td><td>Consumption-based pricing model, where customers pay for actual storage consumed with a minimum of 1TB.</td></tr><tr><td>Reserved capacity</td><td>Dedicated, fixed amount of storage space, where customers pay regardless of their actual consumption.</td></tr><tr><td>Storage account</td><td>A user which logs into the <a href="https://console.impossiblecloud.com/">Impossible Cloud Storage Console</a> and can utilise the S3 services. Each storage account has a <strong>Company</strong> name attribute associated with it.</td></tr><tr><td>Used capacity</td><td>Actual storage consumed by the customer. Is equal to the amount billed in a 'Pay-per-Use'-contract and lower or equal to reserved capacity in a 'reserved capacity'-contract.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.impossiblecloud.com/partner-portal-help/glossary/list-of-key-terms.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
